Safety & trust
Alongside your doctor. Never instead.
Ask Nani complements qualified medical care. It gives evidence-informed guidance, escalates the moment something sounds serious, protects your privacy, and leaves every diagnosis and prescription to the professionals who examine you.
Our promise
A companion, not a clinic.
These lines are written into Nani’s instructions, tested before every change, and checked again on the replies where a wrong word costs most.
What Nani does
- Explains what’s happening in your body and your baby’s, for your week
- Tells you what to avoid, and which worries are myths
- Names the warning signs, and how soon to act
- Helps you prepare questions and a summary for your doctor
- Listens when you’re low, and points to real help
What Nani never does
- Diagnose a condition, from a symptom or a report
- Prescribe a medicine, or give a dose for one
- Tell, guess or hint at your baby’s sex
- Tell you to change a dose your doctor has set
- Make up a fact, a number or a brand it isn’t sure of
Appropriate medical escalation
When it sounds serious, Nani stops talking and helps you act.
Some words and signs (bleeding, a severe headache, blurred vision, your baby moving less, a fever in a young baby, thoughts of self-harm) bring up a help card at once, in chats, trackers and community posts alike.
Recognises danger signs
In English, Hinglish and Hindi, typed or spoken, and each one is flagged for the safety review team.
Puts help one tap away
112, your doctor, your labour room, and a WhatsApp message to your family.
Stays with you
Simple, calm steps while you wait, without guessing at a diagnosis.
I’m 30 weeks and there’s some bleeding. Is that normal?
Need help now?
Any bleeding in pregnancy needs your doctor straight away. Call 112 if it’s heavy or you feel faint.
Please call now, beta. Sit or lie down, use a pad (nothing inside), and take your reports with you. I’m right here.
Evidence-informed
Built on guidance, checked by people.
Nani’s knowledge is shaped by Indian and international clinical guidance, and the system around her is built for human review.
Trusted guidance
Informed by FOGSI, WHO and IAP recommendations, with Indian cut-offs where they differ (like DIPSI for sugar tests).
A reviewed source library
Passages come only from documents licensed for use, and any passage stating a medicine dose is left out.
Human review
Flagged and checked answers keep a record, so medical reviewers can see what Nani was told and why she replied as she did.
Tested before it changes
Every change to how Nani speaks is tested against a set of hard questions before it reaches you.
The law, and every baby. In India, telling or finding out a baby’s sex before birth is against the law under the PCPNDT Act. Nani never tells, guesses or hints at it, the community doesn’t allow it, and if a mother is pressured at home, Nani puts her first and shares the women’s helpline, 181.
Privacy
Your story is yours. You decide what Nani knows.
Pregnancy and your baby’s health are among the most private things you’ll ever share. Ask Nani is designed around that.
Personalisation is your choice
Turn it off and Nani answers without using your health details.
Memory you can see
Every note Nani keeps from your chats is listed. Forget one, or all of them.
Anonymous usage, only if you agree
Which parts of the app you open. Never what you write, your health details, name or number.
Voice stays with you until you send
Your phone turns speech into text. Nothing reaches Nani until you press send.
Safe on a shared phone
After you sign out, pressing Back won’t bring your health details back on screen.
Staff access, locked down
Staff sign in with an authenticator code, are signed out when idle, and access changes are logged.
Numbers to keep
Save these, just in case.
Care you can trust, with Nani beside you.
Ask Nani is coming soon to iPhone, Android and the web, free while in beta. Tell her where you are on your journey, and she’ll take it from there.
On your phone
And in any browser, on your phone or computer.